Privacy Policy
How we collect, use, and protect your personal information
Last Updated: March 15, 2026
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, and responses to our Travel DNA quiz. This information is essential for generating your personalized 30-Chapter Travel DNA Report.
We also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our platform.
Travel DNA Data: When you complete our Travel DNA assessment, we collect your responses to generate your unique travel personality profile. This data is processed using our proprietary algorithms and is stored securely.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including generating your personalized Travel DNA Report, matching you with destinations, and creating customized itineraries.
We may use your email address to send you service-related communications, including report updates, booking confirmations, and important notices about your account.
With your consent, we may send you marketing communications about new features, travel insights, and special offers. You can opt out of these communications at any time.
3. Data Storage and Security
Your data is hosted on Amazon Web Services (AWS) infrastructure in the United States (Northern Virginia region). We implement industry-standard security measures including end-to-end encryption, secure socket layer (SSL) technology, and regular security audits.
Your Travel DNA profile data is encrypted at rest and in transit. We employ access controls, firewalls, and intrusion detection systems to protect your information.
We retain your personal information for as long as your account is active or as needed to provide you services. DNA profiles are managed for life as part of our service commitment.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. Your Travel DNA data is proprietary and confidential.
We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or serving you, provided they agree to keep this information confidential.
We may disclose your information when required by law, to enforce our policies, or to protect our or others' rights, property, or safety.
5. Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. You can manage your DNA profile through your account dashboard or by contacting us directly.
You may opt out of receiving marketing communications by clicking the unsubscribe link in any email or by contacting us.
If you are a resident of the European Economic Area (EEA), you have additional rights under the GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.
6. GDPR Compliance
TravelOne is committed to GDPR compliance. We process personal data lawfully, fairly, and transparently. We collect data only for specified, explicit, and legitimate purposes.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing.
For data subjects in the EU/EEA, our legal basis for processing personal data includes consent, contractual necessity, and legitimate interests.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
Questions About This Policy?
If you have any questions about this policy, please contact us at connect@traveloneglobal.com or call us at +1 (703) 200-3901.